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Frequently Asked Questions

Have Questions?

Here's a list of our top questions that our customers have. Still have questions, please call.

Call 1-800-976-6274
(TTY 711)

The Medicare Coverage Helpline is a no-cost service that connects you with a licensed insurance agent to discuss Medicare plan options in your area. We have helped more than one million consumers find Medicare plans that best suit their individual needs.

You will talk with a licensed insurance agent about Medicare plans in your area and the Medicare benefits you may be eligible for.

We're available to take your call from 8 a.m. to 8 p.m. Eastern Time (ET) Monday through Friday.

Yes. We offer a no-cost, no-obligation consultative service for people who are eligible for Medicare.

Medicare Coverage Helpline is not affiliated with the federal Medicare program or acting on behalf of any government agency or program.

Medicare Coverage Helpline is owned and operated by HealthInsurance.com, LLC, a licensed insurance agency.

Medicare Advantage is an alternative to Original Medicare. When you enroll in a Medicare Part C plan, your benefits are offered and administered by a private insurance company, who contracts directly with Medicare. As a result, these private insurance companies must comply with all the rules and regulations set by the Medicare program.

Still have questions? Please call

Call 1-800-976-6274
(TTY 711)

Call to Get the Benefits You Deserve

Call to speak with a licensed insurance agent

(800) 976-6274

(TTY 711)

Mon-Fri 8a.m.-10p.m., Sat-Sun 11a.m.-5p.m. ET

Medicare Coverage Helpline is a commercial site designed for the solicitation of insurance from selected health insurance carriers and provided by HealthInsurance.com, LLC. HealthInsurance.com, LLC is a licensed insurance agency. It is not a government agency. It is also not an insurer, or a medical provider. HealthInsurance.com, LLC is a licensed representative of Medicare Advantage (HMO, PPO, PFFS, and PDP) organizations that have a Medicare contract. Enrollment depends on the plan’s contract renewal. Outside of the Medicare Annual Enrollment Period, members can enroll in a plan only if they meet certain criteria.

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.

Alternatively, you may be referred, via a link, to a selected partner website, which is independently owned and operated and may have different privacy and terms of use policies from us.

If you provide your contact information, a licensed sales insurance agent or insurance company may contact you. If you do not speak English, language assistance service, free of charge, is available to you; contact the toll-free number listed above. This site is not maintained by or affiliated with the federal government's Medicare.gov, Health Insurance Marketplace website or any state government health insurance marketplace.